Policies

Your trust means everything to us. We only collect the info needed to process your order and improve your shopping experience. We never sell or share your data-ever.

If you sign up for updates, expect only the good stuff-new drops, exclusive offers, and nothing spammy. And if you ever want to opt out, just hit ‘unsubscribe’ or let us know!

We know you’re excited to get your order, and we’re just as excited to ship it! Orders are processed within *1- business day , and delivery times depend on your location. -

Local Orders: [1- 4 business days]

Once your order is on its way, we’ll send you a tracking number so you can follow its journey. If there are any delays or issues, just reach out—we’re happy to help!

Not the right fit? No worries! You can exchange your item within 7 days of delivery, as long as it’s in its original condition.

If the item you want is out of stock, we’ll offer you a refund or store credit—your choice! Just reach out to us at philoxclothing@gmail.com / +94 76 220 6502, and we’ll make sure the process is quick and hassle-free.

We want you to love every piece you get from us, but if something isn't quite right, we've got you covered. You can request a refund within 7 days of receiving your order, as long as the item is

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  unworn,

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  unwashed,

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  and in its original condition with tags attached.

Once we receive and inspect your return, we’ll process your refund. Return shipping costs may apply, but if we made a mistake (wrong item, defect, etc.), we’ll handle it.

Just drop us a message at philoxclothing@gmail.com / +94 76 220 6502, and we’ll take care of the rest!

By shopping with us, you agree to:

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  Have a great experience and be part of our growing community!

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  Understand that prices and availability may change, but we’ll always keep you informed.

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  Know that once an order is shipped, it can’t be canceled-but don’t worry, our refund/exchange policy has your back.

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  Let us know within 7 days if there’s an issue, and we’ll do our best to fix it.

We’re here to build something special, and we’re so grateful for your support. If you ever need anything, just reach out—we got you!